Archive for July, 2011

Loyalty Programmes

July 28, 2011 - 3:43 pm No Comments

The primary purpose of loyalty programmes is to build customer loyalty, which can lead to increased profitability, by rewarding consumers for using company’s products or services.

Development and operation of these programmes involves unavoidable costs and can be expensive. Every year companies invest millions into developing and maintaining their reward programmes. For example, an average annual cost of running a loyalty programme in the hotel industry is around five percent of the gross profit. Costs of reward programmes usually include: investment in setting up the scheme, promotional activity, ongoing maintenance, monthly processing costs such as accounting for liability, rewards claimed and the cost of possible loss of business had the money been spent on other marketing initiatives (e.g. product development) instead.

loyalty cardsTherefore, it is of strategic importance to organisations to know whether loyalty schemes are successful at building customer loyalty. Existing research shows contradictory results and, consequently, does not give a clear answer to whether reward programmes are effective at achieving their core goal of building loyalty.

Several researchers explain these equivocal findings by the fact that there are other variables, such as demographic characteristics of customers that can influence the effectiveness of reward programmes to build brand loyalty. However, despite this ambiguity, reward programmes are still widely adopted by companies in many sectors.

Iphone Accessories

July 22, 2011 - 1:59 pm No Comments

Apple products have come a long way since the first computer. They have created laptops, mp3 players and now the iphone. This phone has transformed the way we make cellular phone calls. There are a few versions of the iphone these days.

The amounts of accessories available are almost infinite. You can choose from colorful cases to animal print cases and from bedazzled cases to sports team cases. Whatever your personality is, you can portray that on your phone. These cases also come in different textures. There are jelly-like cases to make the phone feel smooth. There are cases called otterbox cases. These make the phone almost indestructible. You can drop the phone, splash water on it or even throw it across the room and it will probably not break.

Iphone AccessoriesOnce you have your case, you need to collect the other accessories. The iphone can be used as an mp3 player as well. A nice pair of headphones will make it easier to listen to your music. For the people who love working out, you can now take your iphone with you. There is a case that lets your strap your iphone to your arm. This way, you don’t have to worry about leaving your mp3 player in your pocket. The advantage to having the iphone on your arm as opposed to in your pocket is the headphones will reach better. Another positive point to having the arm band is you don’t have to worry about the mp3 player falling out and breaking.